FAQ

Home » Frequently Asked Question
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HOW CAN I CONTACT PRESTIGE CAR RENTAL BANGKOK?

Email us at booking@prestigecarrentalbangkok.com or call our main office in central world, Sukhumvit area at:

+6688-018-2222 (Thai/English).

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WHAT ARE THE MINIMUM AGE REQUIREMENTS FOR RENTING?

You must be at least 20 years of age to rent, but please keep in mind that our first class insurance will cover any damage ( except of wheels and tires damages) from 20 years old up.

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WHEN DO I HAVE TO PAY THE RENTAL DEPOSIT?

You are requested to pay a rental cost deposit of 5000THB by credit card or via PayPal before you will pick up the car.

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WHAT DO I NEED TO BRING ALONG WHEN I PICK MY VEHICLE UP?

You must carry your valid driver’s license, passport or id card (if you are Thai nationality) and a credit card issued in your name used for the booking. For more information please read the company’s terms and conditions page.

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DO YOU HAVE ANY SPECIAL MONTHLY RATE FOR EXTENDED BOOKINGS?

Clients can benefit from attractive packages for longer period bookings. To know more, please contact us at https://www.prestigecarrentalbangkok.com/contact-us

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CAN I CANCEL MY RENTAL BOOKING?

Cancellation will be charged 5000 THB.

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CAN I USE THE VEHICLE FOR INTERNATIONAL TRAVEL?

All rented vehicles from Prestige Car Rental Bangkok are not permitted to cross the border of Thailand.

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WHAT TYPES OF VEHICLES DO YOU OFFER?

There is wide range of vehicles available to suit your rental needs. Avail from luxury cars such as Lamborghini, Porsche Cayman, Mercedes-Benz, BMW, and more. Get Limousine service along with chauffeur, free WiFi for hire. Also, attain a helicopter tour flight for Bangkok sightseeing.

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WHAT IS THE POLICY ON SMOKING IN A PRESTIGE CAR RENTAL VEHICLE?

Prestige Car Rental Bangkok features non-smoking fleet for the comfort of all customers. It is important to note that the company takes special care to prevent any kind of issues that may be raised by agents inspecting the vehicle. Customers are hereby requested to adhere by the rules to avoid a smoking policy violation and not get charged by a cleaning fee of 30,000 THB.

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IS A CREDIT CARD NEEDED TO BOOK MY RESERVATION?

Yes a major credit card is required for car rental in advance.

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DOES PRESTIGE APPLY ANY MILEAGE RESTRICTIONS?

Kms are limited to 200kms/day with a maximum of 4000KM’s/ month only. Additional kilometers are charged 25 THB/Km.
Extra KM’s prepaid packages are available to purchase during reservation or check out (per km rate applies if extra km’s prepaid package is not purchased upfront), we will try our best to provide you the KM’s package according to your needs.
*Please note that any un-used prepaid packages km’s are non-refundable.

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WHAT DOCUMENTATION DO I NEED TO RENT A CAR?

If you are a tourist/foreigner, then you will need to present your passport, driving license and airline ticket that specifies your date of arrival and departure.

If you are a Thai national, you will need to present your ID card, driving license, your latest salary pay-in slip and your employee/staff card

If you are an entrepreneur, you will need to supply your ID card, driving license and company registration certificate.

If you are an student, you will need to present your ID card, driving license and your student card, or on the other hand, your Certificate of Student Status.

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HOW IS THE RENTAL RATE CALCULATED?

Any car you hire is based on 24-hour rental cost starting with the time you pick up the vehicle.

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ARE THERE ANY HIDDEN CHARGES?

There are no hidden charges when renting a vehicle at Prestige Car Rental Bangkok.

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WHAT IS THE COST OF MILEAGE?

We apply a restriction of 200kms per day and 40,000km per month. If you surpass that limit, you will have to pay an extra of 25 THB per KM. The rate is the same for all cars despite the model. Furthermore, you can choose to buy a pre-paid package of extra kilometers, to suit the needs of your trip.

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DO I NEED TO PAY INSURANCE?

At every car rental page, we specify the daily amount (THB) that you will have to pay as a concept of insurance. For example, for a BMW Z4 sDrive23i Convertible it is 800 THB per day, where as for the Porsche Boxster 718 it is 2,400 THB per day. It is a requirement to protect you and the car.

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CAN I PICK UP MY VEHICLE RENTAL FROM ONE SPOT AND RETURN TO ANOTHER?

One way rental is possible and you can enter separate pick up and drop off locations when booking.

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CAN I RENT A CAR USING PREPAID DEBIT CARD?

Rentals cannot be conducted using debit cards.

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DO YOU ALLOW ADDITIONAL DRIVERS TO BE PART OF THE RENTAL?

For longer rental periods additional drivers are allowed on extra charges. They must meet all qualifications with regards to age, license and credit card. Please contact us for more details.

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DO YOU CHARGE TO REFUEL VEHICLES?

Vehicles must be returned with the same amount of fuel as the start of the rental to avoid any kind of refuel charges. In case, the tank is not full, you will have to bear the tipping costs.